Hello, thank you for the detailed video of the startup process. I will pass it on to our team immediately. Unfortunately, I haven't been able to test it myself yet. As soon as I have, I will reach out here regarding it.

The reason I mentioned SayIntentions and B-ATC is that we combine these ATC tools with GSX and ground handling, including cargo, pushback, and many other ground service instructions. This also includes the ground power unit (GPU) and cargo loading. Since the CIVA operation didn't display any ground services, the reason why this isn't working yet was explained logically and precisely. Thank you for that. We all completely agree with this approach—catering to everyone first is fully understandable.
Unfortunately, there is no PAX (passenger) version, which of course would have been of greater importance to us as a virtual airline. The cargo variant was barely used in real life and didn't catch on. So, we are hoping for a PAX version, which was also more efficient. I will report back on confirmed flight operations with us once the tests are successful. Until then, thank you very much for your great support and have a wonderful weekend."

Regards Thomas