Hello Thomas,

Thank you for taking the time to write such detailed feedback, and for the kind words about the model and cockpit. We take this seriously, especially coming from a virtual airline.

You may indeed have missed a few things, so here are some points that should help:

Flight plan / SimBrief: our route planner works from the MSFS flight plan. If you file with SimBrief or Navigraph, export your plan as an MSFS .PLN and load it into the world map before starting the flight. The planner will then import it for the CIVA. Alternatively, the CIVA can be programmed manually on the CDU, just like in the real aircraft.

CIVA: the INS units must be fully aligned and set to NAV mode before they will navigate. If the alignment wasn't completed, the CIVA will not react.

https://youtube.com/shorts/D69oOpab8EE

Starting at the gate: a cold & dark start follows the full flight engineer procedure in the included checklists. If the engines still won't start, please tell us at which step it stops.

Ground services: the ground panel currently uses the default MSFS ground services. If GSX is installed, the two can conflict. Over time, we plan to add GSX compatibility as far as technically possible. At the same time, please keep in mind that not all our users have GSX, so the aircraft must keep working well for everyone, with or without it.

ATC tools: could you tell us what exactly you expect from the TriStar in terms of compatibility with SayIntentions and BeyondATC? Knowing which features or issues matter most to your pilots will help us prioritize.

We're also preparing a major update that will be released soon.

We'd very much like to see the TriStar flying in your virtual airline.