Hi asianboy808,

Sorry to hear you're having trouble, however "poor performance" "technical issues" "graphical loading issues" "everything on the airplane that had issues" isnt enough to narrow down what is the cause.

Please send over more details on platform, when do issues occur, if youre up to date, versions etc. and I would be happy to help further.

We cannot provide a refund for Marketplace purchases as we do operate the Marketplace. Please refer to Microsofts refund policy.