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General >> Hangar talks >> Captain Sim contact https://www.captainsim.org/forum/csf.pl?num=1647968155 Message started by Sebastien on Mar 22^nd, 2022 at 4:55pm

Title: Captain Sim contact
Post by Sebastien on Mar 22^nd, 2022 at 4:55pm

Hi,

I have a few questions about capitain sim licensing and potential commercial use of the aircraft models. When trying to buy the models, i get the message 'All products are for personal use only and not to be used for training, commercial or institutional purposes.
For commercial, academic or training environment use please contact us.'
but there is no contact information anywhere exept this forum. :-/

Title: Re: Captain Sim contact
Post by Seawings on Mar 16^th, 2026 at 2:40am

I am a loyal, long term customer of CS products.

I accidentally purchased the C-130-J for msfs2020 directly at CS store.
I have tried to find a way to communicate with CS seeking a refund due to error.
There seems to be no way anymore to communicate except indirectly herein at the forum.

Can anyone from CS kindly help me?