Jxck wrote on Jul 4^th, 2021 at 3:38am:

I got it from the 10 disc set.

What selection for "where you purchased MSFS" do you use on the installer before the installation begins? I accidentally used the wrong one on my original install of the 777-200 due to the fact that I thought it was asking where I purchased the add-on itself from, and not where I purchased MSFS from.
For me, it was a simple case of not reading that question properly, because it was the first time an add-on had ask it, and I assumed it was about the add-on itself. I guess I was too eager to get it installed so I could take it for a flight. I'm not sure what the exact result of that was (i.e. it installed but couldn't be seen in the sim, or it didn't install at all).


Jxck wrote on Jul 4^th, 2021 at 3:38am:

This is the first time I've encountered a problem. Every other addon works flawlessly.

Were any/all of the others purchased in the Marketplace in MSFS? Or were any/all purchased elsewhere, like the Captain Sim 777-300? I'm asking because the CS 777-200/300 are the only aircraft purchased outside of the MSFS Marketplace, and are installed into my E:\Flight Sims\Microsoft Flight Simulator\Community folder, the other 3 aircraft that I purchased through the MSFS Marketplace appear to be in the E:\Flight Sims\Microsoft Flight Simulator\Official\OneStore folder, as are the default aircraft that come with the MSFS Premium Deluxe edition.