I know we are not suppose to talk about other addon's but wow
this was taken while on final at MCO

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Seeing as you are talking about scenery, I don't think you'll get into too much trouble. ;)
So yeah. FTX Global is very nice. I bought it when it was released and I like what I see. Much better than the default scenery, though I here there are problems in some arid/semi-desert areas.

Nice!

I won't touch anything ORBX these days simply because of their support.

Their arrogance is astounding and actually breaks Australian consumer laws.

It's ok if it works, good luck if it doesn't.  ;)

Seeing as all of their products that I own work fine for me, I don't need to worry about their support. The FTX Global is very nice indeed and I'm thoroughly enjoying it. I find it a great improvement to FSX, and although I thought it was a bit too expensive, it was worth it in the end. ;D

Markoz wrote on Sep 10^th, 2013 at 11:17am:

Seeing as all of their products that I own work fine for me, I don't need to worry about their support. The FTX Global is very nice indeed and I'm thoroughly enjoying it. I find it a great improvement to FSX, and although I thought it was a bit too expensive, it was worth it in the end. ;D

Keep your fingers crossed you don't need their support.

I've never said anything on forums about ORBX since my discussions with John Venema.
However lately all I'm seeing is post after post decrying the arrogance of ORBX. It's becoming a growing problem for them.

ORBX do make some superb software, it's a shame their courtesy isn't up to the same standards.

That's fair enough. I don't use their forums very much, so I haven't seen any of that.
There's nothing worse than a company getting arrogant because they do so well. It's a pity.

Well I wouldn't tell them arrogant. Maybe they are tired answering the same questions over and over again and again. That's something I see when dropping by at their forum. They give really great explanations about scenery design in general but nevertheless get killed with basic questions or deadlines. Just like in every other forum. My opinion.
I like their products a lot and their Global series, lately they announced FS global vector, will be a kind of FS graphics revolution especially if you like VFR. Adding ENB, SweetFX, Shade, REX ... to all those enhancements it takes a lot of time to manage FSX. A nightmare thinking about reinstallation.
Same as Mark, I never had any problem with their products. So I can't judge their support.
Cheers,
Lex

I'm also thinking about switching as I run GEX so far. The screens from Global just look impressive while my GEX mostly is ok, sometimes good but doesn't seem to catch me like Global maybe could. Since they have their first service pack out, I might actually get it. The price is much lower than on my current GEX volumes, so I guess competition turns out to be a good thing if someone currently is without global textures.

Me thinks that the combination of my current UTX stuff and Global should do fine, so I'm not that eager on getting the extra stuff like the latest Vector (or what's it called?). I have some regional landclass from Scenery Tech and freeware, so if I would need some more, I'd be interested in the 'forgotten' countries and areas in FSX. Some time ago, this were Australia and NZ for example. They've fixed that!  :D

I'm ok with the Orbx service. I once had an issue with crashes around Seattle and they were very helpful over the days of finding a source of error. The thread actually got rather big and later lead to the complains about some missing library objects causing CTD. Those got fixed and the critique from the users wasn't always nice and calm, so I've applauded to their (Orbx) attitude. But this was some years ago, so maybe things are different now.  

There's only one person there with a bad attitude so I wouldn't (and don't) place the rest of the employees in the same basket.
I suspect all these "problems" popping up on forums are users who have had the misfortune of having to deal with that person.

As fas as forums go, this is the only aviation related forum I visit these days. All the others are filled with competition and personalities. No thanks.

It's friendly here!  :D
As for ORBX forums, I have no idea. I was banned and I have the distinction of getting banned without making a post.  ;D

CoolP my understanding is, if you have GEX/UTX then FTX global won't bring much to the table. If you don't then FTX global is half the price!

Cannot offer anything on ORBX customer relations, never had to use it, there stuff has always installed and worked flawlessly for me.

Trouble with customer service is they always put the most inexperienced and underpaid person into the job (bit like the company IT Help Desk), there generally very young and always getting the rough end of the pineapple from issues outside of their control. I have empathy for them but no sympathy for the company that does it (Think of any Telco or ISP provider as an clear example).

Anyway the Forum issue and peoples responses is very valid, you do see some really rude and crappy stuff to what is a genuine inquiry, IMHO, a lot of us simmers forget that there are lots and lots of newbies to the fun of flight simming and they/we forget what is was like when we started out and what was hideously complex or unfathomable to use was not to someone who had been doing it for ages. So it is up to us to be helpful as far as I am concerned. Now if you want a great example, MarkOz is one, always able to help and a fountain of knowledge about this stuff and he is not the only one, good teachers are like that!

Last there is a difference however between a genuine lack of knowing how simming all works as opposed to someone who is too darn lazy or stupid to read the MANUAL FIRST then ask some questions. Enough said.

Back to ORBX Global, I think it is a great product especially for the terrain textures it now adds to parts of the world which in the stock FSX world were terrible, like the Falkland Islands, now seem quite realistic. Just the place to take the RAF Tristar!!

CoastalDriver wrote on Sep 17^th, 2013 at 10:18am:

Now if you want a great example, MarkOz is one, always able to help and a fountain of knowledge about this stuff and he is not the only one, good teachers are like that!

You've made me blush! The secret, for me, is the pleasure I get from knowing that I have helped someone fix their problem. But I want to thank you for these kind words as they also mean a lot to me. They reinforce my drive to continue to help others.


Quote:

Last there is a difference however between a genuine lack of knowing how simming all works as opposed to someone who is too darn lazy or stupid to read the MANUAL FIRST then ask some questions. Enough said.

I did this recently. SHOCK, HORRORS! :o
The big difference was that I HAD read the manual, but had somehow missed the instruction in the manual. I do not know how I missed it, but I did. Before I went into the forum to ask for help, I searched all the manuals for the answer, but never found it. Wrong wording in the search field can draw a blank... This is why I usually provide the answer and the manuals file name and the page that the answer is on. How many times has anyone slapped there forehead and gone "Sh*t! I should have seen/found that!". Yep. It can happen to us all. Fortunately for me, I got a nice enough answer from someone. In that same forum, I have seen some atrocious responses to simple questions, so I was really didn't want to ask for help there (I had already gotten a dreadful response to the first and previous question I had asked in there several years ago). This led to a desperate search of the forums in my hope to find an answer, which I never found. So I was left no option but to ask for help. So I fortunate that day. Phew! ;D

In here, I take into account that the Captain Sim product manuals do not get installed with the products, they must be found and download by the user. This means that some people don't have the manuals in the first place! Not only that, they may not even know where to look! Even the links provided in the Start menu for the CS products, do not point to the actual links to download the manuals from, they point to the Check-in page for your Profile. That's awkward to say the least.

Then there's me. I ONLY read the manual when I get stuck and can't figure out why something isn't working. :o


Quote:

Back to ORBX Global, I think it is a great product especially for the terrain textures it now adds to parts of the world which in the stock FSX world were terrible, like the Falkland Islands, now seem quite realistic. Just the place to take the RAF Tristar!!

I agree. ;)

Cappy wrote on Sep 17^th, 2013 at 8:52am:

CoolP my understanding is, if you have GEX/UTX then FTX global won't bring much to the table

Valid points. But I saw the screenshots and the flights from a friend, so my guess would be that it will indeed look better. Not to forget the global aspect (GEX only has some regions) and the neat new lights.

Well, if it fails to impress, I will report back. But I trust Orbx on this one without saying that GEX is bad (it isn't at all) but that, maybe, the Orbx stuff is better.


Cappy wrote on Sep 17^th, 2013 at 8:52am:

It's friendly here!  :D

True. But kinda silent these days. How come?  :-?

And why did that ban over at Orbx happen if I might ask.  :-/

Hi,
I like it, much better than default as well as Fscene4x. It merges well with REX and FSGlobal 2010. I think that this is not for you, if you already have GEX.
BR Anders

There are two major things happed for me in FS world.

1- FSX advanced P3D
2- FTX Global

:D

Well I have been giving ORBX Global a workout in remote and strange places and my humble opinion is that it is a significant and very good improvement on stock FSX scenery. The improvement is significant in the Pacific Islands which are almost realistic and a remote area like the Falklands is not bad now, still limited by a lack of add-on scenery but still the terrain and colouring is not bad. Some areas like Japan I have seen no change at all because it was pretty good and I have excellent coverage of scenery through Japanese sourced add-ons. OZ is well OZ as per ORBX's already good scenery packages. Not sure about Europe or the Americas as I never sim there. Next to try remote Asian and Himalayan areas to see what they are like.

Thumbs up from self.  :)

CoastalDriver wrote on Oct 20^th, 2013 at 10:08am:

Thumbs up from self.  :)

Haha, I'll keep that one in mind.  :D By the way, feel free to post some pictures. I'd say that some remote places in FSX receiving a texture update is good news.  :)