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C-130 X-perience >> C-130 X-perience - General >> Can't Reinstall my C130 https://www.captainsim.org/forum/csf.pl?num=1300234768 Message started by dougal on Mar 16^th, 2011 at 12:19am

Title: Can't Reinstall my C130
Post by dougal on Mar 16^th, 2011 at 12:19am

After having to reinstall FSX, I can no longer install a WORKING version of the C130.

When I reinstall the Herc, the installer sees the OLD install location, and I have to change it (I have tried running the F1 registry applicaion).

Installation goes through okay, but selecting the Herc in the FSX Freeflight menu causes CTD.

All my other Captain Sim aircraft have installed fine.

I have tried to raise a ticket, but see NO LINKS for this, even after checking in.

When FSX crashes, I get the following error data...

Problem signature:
�Problem Event Name: APPCRASH
�Application Name: �fsx.exe
�Application Version: �10.0.61637.0
�Application Timestamp: 46fadb14
�Fault Module Name: �ntdll.dll
�Fault Module Version: 6.1.7601.17514
�Fault Module Timestamp: 4ce7ba58
�Exception Code: �c015000f
�Exception Offset: �0008477b
�OS Version: � �6.1.7601.2.1.0.256.48
�Locale ID: � �2057

Title: Re: Can't Reinstall my C130
Post by boeing247 on Mar 16^th, 2011 at 12:33am

What's this doing in the X-load forum?

Anyways, the only thing I can think of is to get a new download link from your login (Extended Download Links).

Title: Re: Can't Reinstall my C130
Post by dougal on Mar 16^th, 2011 at 1:08pm

Err....

it's not in the x-load forum, it's here:

CAPTAIN SIM COMMUNITY FORUM � C-130 X-perience (FSX) � C-130 - General � Post Reply ( Re: Can't Reinstall my C130 )

Title: Re: Can't Reinstall my C130
Post by Markoz on Mar 16^th, 2011 at 1:22pm

Dougal.

It was in the X-Load - General forum, but Tanya has moved it to here, where it belongs. No big deal really. ;)

Mark

Title: Re: Can't Reinstall my C130
Post by Markoz on Mar 16^th, 2011 at 1:28pm

Have you done a registry clean for the C-130?

How to clean Registry:
1. Uninstall the product
2. Go to Start> Run. Type: regedit, click OK.
3. Find the product entry in HKEY_LOCAL_MACHINE\SOFTWARE\CaptainSim\ (please note, for Windows 64bit versions it is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CaptainSim\)
For example: HKEY_LOCAL_MACHINE\SOFTWARE\CaptainSim\C130XPRO
Make sure you are going to delete correct folder!
4. Delete the product entry folder.
5. Restart your computer.
6. Install the product.

Mark

Title: Re: Can't Reinstall my C130
Post by dougal on Mar 16^th, 2011 at 6:28pm

Will try that Mark - thank you.

PS Sorry, didn't realise I'd posted in the wrong forum.

Title: Re: Can't Reinstall my C130
Post by dougal on Mar 16^th, 2011 at 9:22pm

Tried that - removed the registry entries, but sadly it didn't work. Selecting the C-130 from the list list crashes FSX :'(

The installer is still trying to install to E:\FSX (the previous installation) instead of F:\FSX

Will try to raise a ticket also...

Title: Re: Can't Reinstall my C130
Post by dougal on Mar 16^th, 2011 at 10:02pm

Problem fixed!

Simply downloaded a new installer :D

Mark, are you able to cancel my support ticket (6833)?

Thanks

Title: Re: Can't Reinstall my C130
Post by Markoz on Mar 16^th, 2011 at 10:17pm

Mark, are you able to cancel my support ticket (6833)?
Sorry, but no I can't. I'm sure Tanya (Captain Sim 2) will sort that out once she reads all of this.

At least you got it sorted out now. ;D

Mark

Title: Re: Can't Reinstall my C130
Post by Captain Sim 2 on Mar 17^th, 2011 at 8:22pm

Done :)