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General >> Hangar talks >> Support ticket Help https://www.captainsim.org/forum/csf.pl?num=1300234340 Message started by dougal on Mar 16^th, 2011 at 12:12am

Title: Support ticket Help
Post by dougal on Mar 16^th, 2011 at 12:12am

How do i raise a ticket?

Even after 'Checkin', I see no links for support?
Thanks

Title: Re: Support ticket Help
Post by boeing247 on Mar 16^th, 2011 at 12:25am

After you check in, you should have a list of the products you have purchased. Click on any one of them and you will be taken to a page where you can find a box that says "Active Services". In that box, there is a link called "Customer Support". However, I suggest you ask your question on the forums before submitting a ticket.

Title: Re: Support ticket Help
Post by Markoz on Mar 16^th, 2011 at 10:53am

The Ticket system is there for a reason. Please make use of it. We are still here if you need more help and we can give you hints, tips and advice as to how we resolve a particular problem.

Make the best of both worlds. Submit a Ticket and ask us members for help at the same time. ;)

Mark