I hope you don't get offended by my question, Collin.
Is this official a Captain Sim support (approved by them) or "just" some user to user basis?
I'm reading about you being a beta tester but since this could be some "user-only nature" too, I don't have a clue and that's why I'm asking.

I think that quite some guys will appreciate this effort but I'd have more than mixed emotions when posting some phone number on this very Internet nowadays. So at least your bravery receives some respect.  :P

Now, if this "just" was some free user to user help, one has to mention that your company also sells stuff, so this offer could well be seen as "come in free and maybe buy something", which has some bias in my eyes and shouldn't get advertised in official forums unless CS approves it.

Yes, doesn't sound that nice from my side, but if your answer is "Captain Sim approved and supports this action", I'm silent for the rest of all times (on this topic).  :)

So maybe some CS statement can clear things up here.