Capt Sim et all:

I just wanted to take a moment and let you know that the improvement in attitude as well as support is not only noticed, but appreciated.

I have been flying your planes for years and until recently, the only downside was the percieved attitude when users posted to the forums, and either were ignored or recieved a short and usually terse reply.

The recent change in dealing with your customers is a refreshing and welcome addition to your amazing products and I for one will let anyone who asks know about it.

Developers usually only hear about the negative things from users. I thought it was time that someone posted a positive comment, so thank you for some of the best products in FSX and I hope you continue far into the future !

BTW, if you don't ask 'Lou' to help you beta test the Boeings, you are missing out on one tremendous asset! (providing he would accept).