Its not my intention to waiste time on this forum, either yours or mine. The fact that the forum is complicated to navigate through is something you should look into. I looked into MY PROFILE and there is no sign of where the #KB is for me to look into. I have a boxed version which I purchased from a store. I am asked for order numbers and  information that I do not know where I am suppose to find. I would appreciate a reply to what seems to be a common problem amongst other simmers. According to your site, technically we who have purchased the boxed version cannot log into the MY PROFILE and access the KB of your site.


Thank you