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757 Captain >> 757 version 4.x (FSX ONLY) >> My 757 Purchase - How it went....
https://www.captainsim.org/forum/csf.pl?num=1242311228

Message started by dougal on May 14th, 2009 at 2:27pm

Title: My 757 Purchase - How it went....
Post by dougal on May 14th, 2009 at 2:27pm
I've seen so many bad posts about developers over the years, I thought I'd post my most recent experience with Captain Sim:

I only recently upgraded my 757 from the previous version to the Pro version. Somehow or other, I managed to purchase the 757 Pro !!THREE TIMES!! - twice on a credit card and once via PayPal :-[

I still don't know, or care really how it happend, or who was to blame.  There did seem to be something very strange happening with the purchase site, but I strongly suspect the error was mine.

After hearing many horror stories of people losing their money with things such as this, I feared the worst :o

Obviously, I emailed Captain Sim immidiately, assuming it would no doubt take some sorting out.

I was astounded to find that within HOURS, both my credit card and my PayPal account had been refunded :)

I truly applaud & appreciate such great customer care :D

Thank You to all Captain Sim Staff!

Title: Re: My 757 Purchase - How it went....
Post by dougal on May 14th, 2009 at 3:07pm
Seemed a bit worthless just on here, so I also posted on the temporary Avsim Forum ;)

Title: Re: My 757 Purchase - How it went....
Post by dbw on May 15th, 2009 at 12:54pm
Capt Sim, my hat is off to you.....

Title: Re: My 757 Purchase - How it went....
Post by Captain Sim 2 on May 15th, 2009 at 1:15pm
Thank you for kind comments and support!

Title: Re: My 757 Purchase - How it went....
Post by jse516 on May 16th, 2009 at 6:41pm
Nice one Captain  ;)

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