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APU sound does not stop. (Read 335 times)
CVN70
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APU sound does not stop.
08.02.2010 at 05:46:25
 
I tried for two hours to submit a ticket but everytime i hit the submit button t tells me that all the fields need to be filled. I fill every form field and still the same. So, I am asking the question here.

I click the APU off and the APU sound does not stop. Any fixes?

Gary
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Re: APU sound does not stop.
Reply #1 - 08.02.2010 at 10:17:54
 
The question has been previously answered by our Customer Support.
Please check-in to Multimedia File Viewing and Clickable Links are available for Registered Members only!!  You need to Login or Register!!
, click Product name link and use Customer Support > Search KB > KB# 2930. Please be sure to search the Knowledge Base prior to submitting a request for assistance in order to ensure a timely resolution to your issue and avoid your request cancellation and posting removal.
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CVN70
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Re: APU sound does not stop.
Reply #2 - 09.02.2010 at 02:09:46
 
Thank you.

And for your information I did search the KB for APU, APU SOUND, SOUND, SOUND ISSUES with no resultes returned.
What does this mean " avoid your request cancellation and posting removal" ?

Are you saying that you would cancel my account if I dont search the KB first? I am confused. Anyway when I tried to use the support ticket, After unsuccessful searching, I could not use the submit button. It kept telling me that I needed to fill in the fields marked in red, to wich there were none because all fields where filled in or selected from the drop down.



Gary
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Re: APU sound does not stop.
Reply #3 - 09.02.2010 at 10:20:08
 
CVN70 wrote on 09.02.2010 at 02:09:46:
What does this mean " avoid your request cancellation and posting removal" ?
Are you saying that you would cancel my account if I dont search the KB first?


No. This means that you need to search Knowledge Base before asking questions here at forum. The majority of questions are already answered there, so it better and more convenient than waiting for answer here.

CVN70 wrote on 09.02.2010 at 02:09:46:
Anyway when I tried to use the support ticket, After unsuccessful searching, I could not use the submit button. It kept telling me that I needed to fill in the fields marked in red, to wich there were none because all fields where filled in or selected from the drop down.


There are no issues with ticket submission, we have just checked. Please try again.
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CVN70
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Re: APU sound does not stop.
Reply #4 - 13.02.2010 at 03:31:24
 
I am goint to try it again.. So just ignore the ticket if it works....
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